Sign in to your account

If you're trying to log in and you keep experiencing problems or getting error messages - try these steps:

• Check that your email address and password are correct.
• Make sure that you have completed the registration process - check your spam or junk folders if you can't see an email.
• Try resetting your password to something else and then try to log in again.

Note: these requirements are part of our updated Password Policy

Your password must:

• be at least 8 characters long
• have at least 4 unique characters (example - Abacus89, not aaabbbccc)
• not contain your email address